Privacy Policy

This Privacy Policy describes how Havvak Home, operated by Havvak LLC (“Havvak Home,” “we,” “us,” or “our”), collects, uses, and discloses your personal information when you visit, use our services, make a purchase from havvakhome.com (the “Site”), or otherwise communicate with us.

By using our Site and services, you acknowledge the practices described in this Privacy Policy.

Collecting Personal Information

When you visit our Site, place an order, or contact us, we may collect certain information about your device, your interaction with the Site, and information necessary to process and fulfill your purchase.

Device Information

Examples of information we may collect include:

Web browser type and version
IP address
Time zone
Cookie information
Pages and products you view
Search terms
Referring websites
Information about how you interact with our Site

We collect this information to operate the Site properly, improve the shopping experience, understand how visitors use our Site, and help detect potential fraud or security issues.

This information may be collected automatically through cookies, log files, pixels, tags, and similar technologies.

Order Information

When you place or attempt to place an order through Havvak Home, we may collect information including:

Your name
Billing address
Shipping address
Email address
Phone number
Order and transaction information
Payment-related information

We use this information to:

Process and fulfill your order
Arrange shipping and delivery
Process payments
Provide order confirmations and invoices
Communicate with you regarding your purchase
Provide customer support
Screen transactions for potential fraud or risk
Process returns, refunds, or other order-related requests
Improve our products and services

Payment transactions may be processed by Shopify and/or third-party payment providers. Havvak Home does not necessarily directly store complete payment card information.

Customer Support Information

When you contact us for customer service, we may collect information that you voluntarily provide, including your name, email address, phone number, order number, photographs, videos, product information, shipping information, and the contents of your communication.

We use this information to respond to your questions and provide customer support.

How We Use Your Personal Information

We may use personal information we collect to:

Provide and operate our online store
Process purchases and payments
Fulfill and deliver orders
Communicate with customers
Provide customer service
Manage returns and refunds
Improve our Site, products, and services
Detect and prevent fraudulent transactions
Maintain the security of our Site
Comply with applicable legal obligations
Send marketing communications where permitted by law and according to your preferences

Sharing Personal Information

We may share your personal information with service providers that help us operate Havvak Home and fulfill customer orders.

These may include:

Shopify, which powers our online store
Payment processors
Shipping and delivery providers
Warehousing and fulfillment partners
Customer service providers
Analytics providers
Advertising and marketing partners
Technology and website service providers

We only share information as reasonably necessary for these providers to perform services on our behalf or as otherwise permitted by law.

We may also disclose personal information when necessary to comply with applicable laws, regulations, subpoenas, court orders, or other lawful requests, or to protect the rights, property, and safety of Havvak Home, our customers, or others.

Shopify

Our online store is powered by Shopify.

Shopify may collect and process certain personal information when you interact with our Site, including information necessary to provide storefront, checkout, payment, fraud prevention, and related services.

You can learn more about Shopify's privacy practices by reviewing Shopify's Privacy Policy.

Cookies

Like many online stores, Havvak Home uses cookies and similar technologies.

Cookies are small files or pieces of information stored on your device when you visit a website.

We may use cookies to:

Keep the Site functioning properly
Remember your shopping cart
Remember your preferences
Enable checkout and customer account functionality
Understand how visitors use our Site
Measure website performance
Improve our products and services
Support advertising and marketing activities

Some cookies are necessary for the Site to function, while others may be used for analytics, personalization, or advertising.

You can control cookies through your browser settings and, where available, through the privacy or cookie controls provided on our Site.

Please note that disabling certain cookies may affect the functionality of the Site.

Analytics and Advertising

We may use analytics and advertising services to understand how visitors interact with Havvak Home and to improve our marketing.

Depending on the services we use, these providers may collect information about your device, browsing activity, interactions with our Site, and purchases through cookies, pixels, or similar technologies.

Where required by applicable law, we will obtain consent before using certain advertising or tracking technologies.

You may be able to manage certain advertising preferences through your browser, device settings, or the privacy controls available on our Site.

Data Retention

When you place an order through Havvak Home, we may retain your personal information for our business records for as long as reasonably necessary to:

Fulfill your order
Provide customer support
Maintain transaction and accounting records
Resolve disputes
Prevent fraud
Comply with tax, legal, and regulatory obligations

We may retain different categories of information for different periods depending on our business and legal requirements.

Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of any account credentials you use to access our Site.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information under applicable privacy laws.

These rights may include the right to:

Request access to personal information we maintain about you
Request correction of inaccurate personal information
Request deletion of certain personal information
Request information about how your personal information is used or disclosed
Obtain a copy of certain personal information
Opt out of certain marketing communications
Exercise other privacy rights available under applicable law

These rights may be subject to exceptions and limitations provided by law.

To submit a privacy request, please contact us at:

Support@Havvakhome.com

We may need to verify your identity before completing certain requests.

Marketing Communications

If you choose to receive promotional emails or other marketing communications from Havvak Home, you may unsubscribe at any time by using the unsubscribe link included in the communication.

Even if you unsubscribe from marketing communications, we may still send you non-promotional communications related to your orders, transactions, customer service requests, or other important service information.

Children's Privacy

Havvak Home is not intended for use by children, and we do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us, please contact us at Support@Havvakhome.com so that we can review and, where appropriate, delete the information.

International Users

If you access Havvak Home from outside the United States, please be aware that your personal information may be processed or stored in the United States or other countries where our service providers operate.

Privacy and data protection laws in those jurisdictions may differ from those in your country of residence.

Where required, we take appropriate measures regarding international transfers of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, technologies, legal requirements, or other operational reasons.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.